It was our sincere pleasure to provide our services to you for recently.

Hi, my name is Eli Rivera, General Manager of Toyota of San Bernardino.

We take feedback from our customers very seriously as it allows us to continuously improve upon our services and to evaluate the level of customer satisfaction for Sales, Service, and Parts.


As a local business, we rely enormously on positive word-of-mouth and would be grateful if you could share your experience by submitting a review to one or more of the major online review sites below (click on the review site image to begin your review):

If you feel we’ve “hit the mark” on any of the specific aspects listed below, please add them to your review:

  • Good Quality 
  • Good Communication
  • Good Value
  • No-Hassle
  • Professional
  • Quick
  • Responsive
  • Fair
  • Friendly
  • Reliable
  • Expert
  • Clean

If you’re not sure what to write, here are a few suggestions our clients have shared online to help you with your creative flow:

  • What service or product did we provide to you and what did you like best about it?
  • Did you Purchase a Vehicle? If so, Was it New or Used? What Year, Make and Model was it?
  • Is this your first visit to Toyota of San Bernardino?
  • Was there someone on our team that stood out for their customer service?
  • Why did you choose Toyota of San Bernardino?
  • Do you plan to recommend Toyota of San Bernardino to your family and friends?
  • What would you tell your friends, family, and colleagues about our dealership?
  • Did you drive past any of our competitors to get to our dealership? If so, why?